Download Your Data

Regularly downloading and deleting your data from the server makes it easier to find important data, and improves the overall speed and performance of your CellTracker account. We recommend downloading your data on a weekly basis, and deleting it from our servers at least every 15 days. For security purposes, […]

Call recording doesn’t work?

All calls are not recorded or the quality of the recording is very poor? There are 6 possible reasons: There is another call recorder working on your phone that blocks Cell tracker app. Android allows only one recorder working, so you MUST remove ALL other recorders at first, otherwise, Celltracker […]

Redmi Android 9.x Guide

These Settings must be properly configured to keep CellTracker working.. 1) Settings => Manage apps => « GPS » Auto Start => Turn ON 2) Other permissions => Enable All => Accept 3) Battery Saver => No restrictions

Battery Optimization Settings

Please Disable any of Battery saver, Sleeping apps, Background restriction, etc options in your device. When battery saver is turned on, the system places restrictions on all apps. This is an existing feature that is improved with Android 9.x and 10.x. Note: The list of Battery saver/Battery optimization/Power management options […]

Enable “Celltracker (GPS)” in “Accessibility”

The recovery of incoming and outgoing instant messaging messages (WhatsApp, Facebook, Snapchat, Instagram, Viber) for non-rooted phones is via accessibility and access to notifications. Outgoing messages are retrieved through accessibility, but the accessibility is unreliable and some messages may not be saved. If you are not Receiving Social media out going messages, […]

Samsung Android 10.x Settings

Essential Settings These Settings must be properly configured to keep Cell Tracker app working. 1.Settings > Device care > Battery > 3-dot menu – Settings > Put unused apps to sleep & Auto disable unused apps & Adaptive Battery & Optimise settings – Set to “OFF” 2. Settings > Accessibility […]

OnePlus Android 10.x Guide

These Settings must be properly configured to keep CellTracker working. Settings > Battery > Battery optimization > ALL APPS > GPS > Don’t optimize – Set to “ON” 2. Settings > Battery > Battery Saver > Turn off when fully chargedSet to “OFF” 3. Settings > Apps & notifications > […]

OnePlus Android 10.x Guide

These Settings must be properly configured to keep CellTracker working. Settings > Battery > Battery optimization > ALL APPS > GPS > Don’t optimize – Set to “ON” 2. Settings > Battery > Battery Saver > Turn off when fully chargedSet to “OFF” 3. Settings > Apps & notifications > […]

How to disable “Google Play Protect”?

Google has added its own security system for apps that are not downloaded from the Google Play called “Play Protect”. It is possible that the CellTracker application is detected as potentially dangerous. To prevent the app from being uninstalled, you must disable Google Play Protect and notifications related to Google […]