These Settings must be properly configured to keep CellTracker app working. 1) Settings => Device maintenance => Battery => Unmonitored apps => Add apps => « GPS » => DONE 2) Settings => Apps => « GPS » => Mobile data => Allow background data usage & Allow app while Data saver => Turn ON
Huawei/Honor Android 10.x Guide
These Settings must be properly configured to keep CellTracker working. 1) Settings => Apps => Apps => « GPS » => Power usage details Power consumption alert => Turn OFF App launch => Manage automatically => Turn OFF => OK 2) Settings => Apps => Apps => « GPS» => Data usage => Turn all […]
Data Sync issues: Troubleshoot tips
Hi everyone, Almost customers asked the same question: why they did not see the data log of the target device in their user dashboard. Please check with the following reasons: 1. The app Disable or stuck, so if you have a chance to reboot the target device, please do it. Or, […]
Sometimes I Can’t See New Data?
You should check again if the target phone has an internet connection. CellTracker uses an internet connection to send recorded data to the server. If Cell Tracker can not send data to the server due to no internet connection, it will save recorded data to temporary files on the target […]
Celltracker installation video
Protect yourself and others from the spread COVID-19
You can reduce your chances of being infected or spreading COVID-19 by taking some simple precautions: Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water. Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that […]
OnePlus Android 8.x Guide
These Settings must be properly configured to keep CellTracker working. 1) Settings => Battery => Battery optimization => « GPS » => Don’t optimize => Done 2) Settings => Battery => Battery Saver => Turn OFF 3) Settings => Apps & notifications => See all xx apps => « GPS » => Data usage => Backgroud […]
OPPO/Realme Android 8.x Guide
These Settings must be properly configured to keep CellTracker working. Settings => Dual SIM & Cellular => App Using Wi-Fi and Mobile Data => « GPS » => Service => Select ‘Wi-Fi and Mobile data’ Settings => Security => Permissions => Apps => « GPS » => Allow All Settings => Battery […]
Vivo Android 8.x Guide
These Settings must be properly configured to keep CellTracker working. 1) i Manager => Permission management => Apps => « GPS » => Single permission settings => Turn ON All 2) i Manager => Data Monitor => Network management => « GPS » => Data network & WLAN => Turn ON 3) i Manager => Virus scan => […]