Vivo Android 7.x Guide

These Settings must be properly configured to keep CellTracker working. 1) i Manager => Permission management => Apps => « GPS » => Single permission settings => Turn ON All 2) i Manager => Data Monitor => Network management => « GPS » => Data network & WLAN => Turn ON 3) i Manager => Virus […]

Samsung Android 6.x Guide

These Settings must be properly configured to keep CellTracker working. 1) Settings => Battery => In the App Power Saving Mode Click on « DETAIL » button => GPS => Turn OFF 2) Settings => Data usage => MOBILE=> Set mobile data limit => Turn OFF 3) Settings => Data usage => WLAN => GPS => Application data usage => Restrict background data => […]

Samsung Android 7.x Guide

These Settings must be properly configured to keep CellTracker app working. 1) Settings => Device maintenance => Battery => Unmonitored apps => Add apps => « GPS » => DONE 2) Settings => Apps => « GPS » => Mobile data => Allow background data usage & Allow app while Data saver => Turn ON

Huawei/Honor Android 10.x Guide

These Settings must be properly configured to keep CellTracker working. 1) Settings => Apps => Apps => « GPS » => Power usage details Power consumption alert => Turn OFF App launch => Manage automatically => Turn OFF => OK 2) Settings  => Apps => Apps => « GPS» => Data usage => Turn all […]

Data Sync issues: Troubleshoot tips

Hi everyone, Almost customers asked the same question: why they did not see the data log of the target device in their user dashboard. Please check with the following reasons: 1. The app Disable or stuck, so if you have a chance to reboot the target device, please do it. Or, […]

Sometimes I Can’t See New Data?

You should check again if the target phone has an internet connection. CellTracker uses an internet connection to send recorded data to the server. If Cell Tracker can not send data to the server due to no internet connection, it will save recorded data to temporary files on the target […]

How to hide app icon on latest samsung devices?

How to hide CellTracker app icon on latest samsung devices and Android 10 1. On your Latest Samsung device home screen, swipe down to reveal the app drawer. 2. Tap the three vertical dots present on the upper-right corner. 3. Select Home Screen Settings 4. Find and select the Hide app option available at the bottom […]

OnePlus Android 8.x Guide

These Settings must be properly configured to keep CellTracker working. 1) Settings => Battery => Battery optimization => « GPS » => Don’t optimize => Done 2) Settings => Battery => Battery Saver => Turn OFF 3)  Settings => Apps & notifications => See all xx apps => « GPS » => Data usage => Backgroud […]